FAQs

What materials are your journals made from?

Our journals are handcrafted from vegetable-tanned leathers varying between goatskin and cowhide, depending on the product you choose (material is indicated in each product).

Each leather is personally sourced in Europe and selected for its quality and character.

What’s the difference between Drifter (A5) and Capsule (A6)?

Drifter (A5): A larger format, perfect for journaling, planning, and sketching.
Capsule (A6): Compact and portable — doubles as a passport holder and ideal for quick notes and on-the-go thoughts.

How do I customize my journal?

Select your Memory Vessel, a cord color, your two free side charms and your front charm. You're all set!

You may also book a Customization Call through the button on the lower right-hand corner on the website.

Why does my journal look slightly different from others?

Every hide of leather is different. Natural grain patterns, subtle marks, and color variations are part of what makes each journal one of a kind.

Can I add or remove pages?

Yes! Our journals follow a trifold structure that holds interchangeable inserts — you can swap them out however you like!

The Memory Vessels can hold up to four notebooks depending on thickness.

Can I request a custom charm?

We’re open to custom sourcing requests depending on availability. Feel free to email us at info@grottoandarchive.com with your idea.

When will my order ship?

Orders are processed and shipped within 1-3 business days from the date of purchase.

Do you accept returns or exchanges?

Due to the limited nature of our pieces, all sales are final. We do not accept returns or exchanges (if customer orders wrong size, cord color, etc.)

If your item arrives damaged or you believe it qualifies for an exception, please contact us within 3 days of delivery. We’ll review your case and do our best to assist. Please reach out to info@grottoandarchive.com to get started.